Do I need a resale certificate or a business licence to buy?

No. We sell to anyone, including individuals starting out. If your state requires a resale certificate for you to claim tax exemption, that is between you and your state; we do not gate the catalog behind one.

Is there a minimum order?

No. You can buy a single pallet. Truckloads are listed separately for buyers who want volume.

No. Every load carries a fixed price. What you see is what you pay for the goods, plus freight quoted to your address.

Can I see the load before I buy it?

You can see the listing photographs, the unit count and the condition statement. We do not offer in-person inspection, and we do not open sealed cartons to photograph individual items.

What condition is the merchandise in?

Customer returns and overstock. Condition varies across every load. Some units are unused, some are opened and some are damaged. We do not test or grade individual items, and we do not sell these as new retail goods.

Are the loads manifested?

Some are and some are not. The listing states which. When a manifest exists it came from the source, and we pass it on as received. We do not write manifests ourselves and we never publish one we were not given.

Are the unit counts exact?

Treat them as close, not exact. Counts come from the source. Because they are approximate by nature, a small variance in quantity is not something we can treat as a shortage claim, and our returns policy says so plainly.

Can I choose the brands in a load?

No. Liquidation loads are assembled by the source, not by us. Where a listing names a retailer or a category, that describes where the load came from or what it mostly contains, not a guaranteed contents list.

We ship to the 48 contiguous United States. We do not currently ship to Alaska, Hawaii and US territories.

How is freight priced?

Freight is quoted to your delivery address before you pay, and you approve the total before the load is dispatched. We do not publish a flat national rate, because a pallet to a commercial dock and a pallet to a residential street are not the same job.

Do I need a loading dock?

It helps. If you do not have a dock or a forklift, tell us before dispatch so the load can be booked with the right equipment. Arranging that after the truck is already on the road is what causes redelivery.

What if the load arrives damaged?

You have 3 days from delivery to raise a damage claim, and you must inspect and photograph the load before it leaves the delivery driver. Photographs taken at delivery, before the load is broken down, are what settle a claim.

Can I return a load I simply did not like?

No. Our policy is defective-and-damage only. Liquidation is priced for uncertainty, and change-of-mind returns are not something this model can carry.

Quantity variance, the specific brand mix inside a load, items that do not resell as well as you hoped, and damage reported after the 3-day window or after the load has been broken down.

FAQ | lmpalletliquidators.com